A Bacs Approved Bureau is a Company that has been accredited by Bacs, part of pay.uk to be able to provide the management and processing of your Direct Debit payments and instructions on an organisation’s behalf.
If you are processing or looking to process Direct Debits, you have two options:
- Process via accredited Bacs Approved Software
- Use a Bacs Approved Bureau to manage this for you
Are there different types of Bureau’s?
Yes. There are two types of Direct Debit bureaux, those that specialise in working with organisations that have their own Service User Number and those that offer a Facilities Managed arrangement where they own the facility but grant you permission to use it. There are different service levels and approaches by all bureaus from a fully managed solution to providing an online portal to self-manage.
Why would an organisation use a Bureau?
A question that gets asked a lot. There are many reasons and if you are happy with outsourcing in general, using a Bacs Approved Bureau allows you to tap immediately into their processes and expertise without having to navigate the setup and ongoing process. Costs are very competitive and there is not much difference between managing this in-house versus using a bureau (often cheaper) but it will depend on your volumes. Using a Bacs Approved Bureau reduces risk with your vital re-occurring collections and allows you to focus on core activities knowing a trusted payment provider has years of experience to ensure Direct Debits are set up, managed and collected on time, every time.
How do I know if the organisation is a Bacs Approved Bureau?
One way is to look at the pay.uk website and check the bureau you are speaking with is registered and accredited. All Bacs Approved Bureau should always clearly state this on their website with a logo.
I am a Not-for-Profit and want to use a trusted Charity Payment Service Provider?
You’ve come to the right place! For over 20 years we have been providing payment support and the secure management of Direct Debits to ensure donations, memberships or lottery plays are collected easily. We have been a Bacs Approved Bureau, sponsored by Natwest since 2003.
Click here to learn more about the service or contact us to request a quote.