--- title: "Update: Changes to Royal Mail delivery and terms - Elovate" description: Royal Mail is updating delivery schedules, service terms, and PPI artwork from July 2025. Find out what’s changing and how it may affect your mailings. image: https://resources.elovate.co.uk/hubfs/Imported_Blog_Media/Royal-mail-updates-e1748862834798.jpg --- [Skip to main content](https://resources.elovate.co.uk/blogs/story/update-changes-to-royal-mail-delivery-and-terms#main-content) [![Elovate\_white\_branding](https://resources.elovate.co.uk/hubfs/Elovate_white_branding.svg) ![Elovate\_white\_branding](https://resources.elovate.co.uk/hubfs/Elovate_white_branding.svg)](https://www.elovate.co.uk/) - [Show submenu for FULFILMENT FULFILMENT](https://www.elovate.co.uk/fulfilment/) - Show submenu for CORE SERVICES CORE SERVICES - [Warehousing](https://www.elovate.co.uk/fulfilment/warehousing/) - [Picking & Packing](https://www.elovate.co.uk/fulfilment/picking-packing/) - [Shipping](https://www.elovate.co.uk/fulfilment/shipping/) - [Returns Management](https://www.elovate.co.uk/fulfilment/returns-management/) - [Customer Services](https://www.elovate.co.uk/fulfilment/customer-services/) - 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[Sustainability](https://www.elovate.co.uk/about/sustainability/) - [Careers](https://www.elovate.co.uk/careers/) - [CONTACT OUR TEAM](https://www.elovate.co.uk/contact/) [CONTACT OUR TEAM](https://www.elovate.co.uk/contact/) # Update: Changes to Royal Mail delivery and terms by [Elovate](https://resources.elovate.co.uk/blogs/author/elovate) Jun 2, 2025, 12:00:00 AM **Tags:** ![Royal mail updates](https://resources.elovate.co.uk/hs-fs/hubfs/Imported_Blog_Media/Royal-mail-updates-e1748862834798.jpg?width=1280&height=690&name=Royal-mail-updates-e1748862834798.jpg) June 2, 2025 News & Events # Update: Changes to Royal Mail delivery and terms 2 June, 2025 Royal Mail has announced a series of important changes to its delivery service and account terms, set to take effect from July 2025. Here’s what you need to know: #### Changes to Second Class and Economy delivery From **7 July 2025**, delivery of Second Class and Economy Letters and Large Letters will move to **five days per week**, on **alternate weekdays (Monday–Friday)**. This phased change is part of the Ofcom proposal to adapt the Universal Service Obligation. The speed of service will stay the same, but this shift will affect services like: - Business Mail - Subscription Mail - Publishing Mail - Advertising Mail - Catalogue Option Partially Addressed - Sustainable Mail - Response Services **First Class letter delivery remains unchanged.** #### Withdrawal of Postal Emergency Communication Facility Also from **7 July**, Royal Mail will retire its **Postal Emergency Communication Facility (PECF)** due to low usage and operational changes. #### Diversion Service updates Mail diverted using the Royal Mail Diversion Service will now be delivered as **Second Class**, Monday to Friday. #### New Printed Postage Impression (PPI) design Royal Mail has launched a new design for **Printed Postage Impressions**, featuring the updated Royal Mail logo. You can begin using the new designs now. While Royal Mail encourages customers to switch over by **12 July 2025**, they’ll continue to accept the old design for a transition period. - [Create your new PPI licence design](https://www.royalmail.com/createppi) - [Unsorted Account Mail artwork](https://www.royalmail.com/accountartwork) - [Advanced licence users](https://www.royalmail.com/advancedlicence) #### Local Collect terms updated The **Local Collect service terms** were updated on **28 April 2025** to reflect changes to Royal Mail’s Out of Home delivery network and new API version 3. If you’d like to understand more about these changes, visit [royalmail.com/termschanges](https://www.royalmail.com/termschanges). If you’re unsure how this might affect your services with Elovate, please speak to your Account Manager. 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