--- title: Elovate welcomes a new Head of Service Delivery description: Meet Elovate's new Head of Service Delivery, Tim Wardman! Discover how Tim's experience will help us transform the way we support our UK customers. image: https://resources.elovate.co.uk/hubfs/Imported_Blog_Media/Tim1-scaled.jpg --- [Skip to main content](https://resources.elovate.co.uk/blogs/story/meet-tim-leading-the-way-in-customer-care-and-growth-at-elovate#main-content) [![Elovate\_white\_branding](https://resources.elovate.co.uk/hubfs/Elovate_white_branding.svg) ![Elovate\_white\_branding](https://resources.elovate.co.uk/hubfs/Elovate_white_branding.svg)](https://www.elovate.co.uk/) - [Show submenu for FULFILMENT FULFILMENT](https://www.elovate.co.uk/fulfilment/) - Show submenu for CORE SERVICES CORE SERVICES - [Warehousing](https://www.elovate.co.uk/fulfilment/warehousing/) - [Picking & Packing](https://www.elovate.co.uk/fulfilment/picking-packing/) - [Shipping](https://www.elovate.co.uk/fulfilment/shipping/) - [Returns Management](https://www.elovate.co.uk/fulfilment/returns-management/) - [Customer Services](https://www.elovate.co.uk/fulfilment/customer-services/) - 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[Sustainability](https://www.elovate.co.uk/about/sustainability/) - [Careers](https://www.elovate.co.uk/careers/) - [CONTACT OUR TEAM](https://www.elovate.co.uk/contact/) [CONTACT OUR TEAM](https://www.elovate.co.uk/contact/) # Meet Tim – Leading the Way in Customer Care and Growth at Elovate by [Elovate](https://resources.elovate.co.uk/blogs/author/elovate) Nov 19, 2024, 12:00:00 AM **Tags:** ![Tim Wardman](https://resources.elovate.co.uk/hs-fs/hubfs/Imported_Blog_Media/Tim1-scaled.jpg?width=1920&height=976&name=Tim1-scaled.jpg) November 19, 2024 Insights News & Events Charity # Meet Tim – Leading the Way in Customer Care and Growth at Elovate 19 November, 2024 ### **New Head of Service Delivery** We’re pleased to introduce Tim Wardman, who joins us with a commitment to enabling growth and transforming the way we support our UK customers. As he steps into his role, Tim will champion a key strategy designed to shape our contact centre’s future well beyond 2025, ensuring we continue to deliver responsive and reliable support. ![](https://resources.elovate.co.uk/hs-fs/hubfs/Imported_Blog_Media/Tim-W-826x1024.jpg?width=826&height=1024&name=Tim-W-826x1024.jpg) > “Super excited to be on this journey with the Elovate Contact Centre, we’ve so much that we can do to improve and make ourselves a better more accomplished Contact Centre, its hard work but will be rewarding” Tim brings an innovative perspective and a practical, hands-on approach that will empower his team and set a steady course for positive change. His extensive experience and fresh ideas promise to drive improvements across customer care, helping us meet evolving needs and expectations. Please join us in welcoming Tim to the team as he guides us into this next phase of growth and service enhancement! ElovateTeam #FutureFocused #GrowthMindset #CustomerCare #ContactCentreInnovation” [Back to Stories](https://www.elovate.co.uk/stories/) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.elovate.co.uk%2Fstory%2Fmeet-tim-leading-the-way-in-customer-care-and-growth-at-elovate%2F) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.elovate.co.uk%2Fstory%2Fmeet-tim-leading-the-way-in-customer-care-and-growth-at-elovate%2F) [Share on X](https://twitter.com/intent/tweet?text=Meet+Tim+%26%238211%3B+Leading+the+Way+in+Customer+Care+and+Growth+at+Elovate&url=https%3A%2F%2Fwww.elovate.co.uk%2Fstory%2Fmeet-tim-leading-the-way-in-customer-care-and-growth-at-elovate%2F) Post by [Elovate](https://resources.elovate.co.uk/blogs/author/elovate) Nov 19, 2024, 12:00:00 AM ### Related Articles ###### Categories ###### Recent Posts ##### OUR SERVICES - [Fulfilment](https://www.elovate.co.uk/fulfilment/) - [Response](https://www.elovate.co.uk/response/) - [Processing](https://www.elovate.co.uk/processing/) - [Insights](https://www.elovate.co.uk/insights/) ##### USEFUL LINKS - [Stories](https://www.elovate.co.uk/stories/) - [Case Studies](https://www.elovate.co.uk/stories/?_sft_category=case-studies) - [About](https://www.elovate.co.uk/about/) - [Contact](https://www.elovate.co.uk/contact/) - [Privacy Policy](https://www.elovate.co.uk/privacy-policy/) - [Retention Policy](https://www.elovate.co.uk/retention-policy/) - [Cookie Policy](https://www.elovate.co.uk/cookie-policy/) ##### FOLLOW US [![Elovate\_Branding\_Full\_03](https://resources.elovate.co.uk/hubfs/Elovate_Branding_Full_03.svg "Elovate_Branding_Full_03")](https://www.elovate.co.uk/) #### York House Wetherby Road York, YO26 7NH [**t:** 01904 202 140 Customer Services (8am-6pm Mon to Fri)](tel:01904%20202%20140) [**e:** hello@elovate.co.uk Customer Services](mailto:hello@elovate.co.uk) [**t:** 01904 936 819 Pricing Enquiries (8am-6pm Mon to Fri)](tel:01904%20936%20819) [**e:** sales@elovate.co.uk Pricing Enquiries](mailto:sales@elovate.co.uk) --- © 2026 Elovate | Designed & developed by Dolia ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Elovate", "url" : "https://resources.elovate.co.uk/blogs/author/elovate" }, "dateModified" : "2026-03-11T16:47:12.659Z", "datePublished" : "2024-11-19T00:00:00.000Z", "headline" : "Elovate welcomes a new Head of Service Delivery", "image" : [ "https://resources.elovate.co.uk/hubfs/Imported_Blog_Media/Tim1-scaled.jpg" ], "mainEntityOfPage" : { "@id" : "https://resources.elovate.co.uk/blogs/story/meet-tim-leading-the-way-in-customer-care-and-growth-at-elovate", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://resources.elovate.co.uk/hubfs/elovate%20logo%20purple%2c%20high%20res.png" }, "name" : "ELOVATE" } } ```